Shipping policy

At Jewelry Auction House, we are committed to delivering your orders quickly, safely, and hassle-free. Please review our shipping policy below for all the details.

Free Worldwide Shipping

We offer free worldwide shipping on all orders, with no minimum purchase required. Please note that for international orders, customers are responsible for any applicable import duties, taxes, or fees as determined by their country’s regulations.

Expedited Shipping Only

To ensure the fastest delivery, we use expedited shipping for all orders:

  • Local US Orders: Delivered within 2-3 business days.
  • International Orders: Delivered within 3–5 business days.

All shipments are fully insured for their value to provide you with peace of mind. A signature is required upon delivery to ensure your order is received securely.

Order Processing Time

All orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your delivery every step of the way.

Tracking Your Order

We provide a tracking number for every shipment. You will receive this information as soon as your order is shipped via your preferred contact method (email or SMS). Track your package anytime to stay updated on its delivery status.

Returns Policy

For information about returns and exchanges, please refer to our dedicated Returns Policy page.

Need Assistance?

If you have any questions about your shipment, our team is here to help. Reach out to us through:

We strive to provide a seamless and stress-free shopping experience. Thank you for choosing Jewelry Auction House for your fine jewelry needs!